Radio 4 report on one of our cases and speak to our director Daniel Lumb.

This case relates to one of our vulnerable clients and our long running complaint against her care home.

The Local Government and Social Care Ombudsman ultimately determined that the care home had failed to maintain suitable financial records and issued a very rare adverse finding notice against the care home. 

Listen to the interview with our director Daniel Lumb and Mike Hyatt, from the Local Government and Social Care Ombudsman, at .