Our key principles
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We know that our clients want swift and effective service delivery and we have therefore developed our systems to ensure that this is provided. To support this we have invested in a bespoke IT system utilising case management software developed by a leading, Yorkshire based, software provider.
We appreciate that the costs of professional services are of importance for all clients. A progressive and transparent pricing structure is therefore central to our range of services and we will discuss this with you at the outset of each matter.
We aim to provide a sustainable service by reducing our overall energy consumption and carbon footprint. We are developing employee awareness, and seeking to identify and implement carbon offsetting measures and activities. Our community policy further supports this aim.
We aim to make a positive and tangible difference to the local community, by developing and cultivating relationships with local businesses and charities. We seek to utilise local provision of materials and services wherever possible and have invested in the development of a reliable network of local suppliers.